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786 views 2 comments
by
RU 950 FW ver.: RUT9XX_R_00

Can't connect with my italian WIND sim card, but it works with ILIAD sim.

I have 2 WIND sim card data only (100GB each) and I would use them instead of the iliad.

Tried to do everything, after all deserted to fabric setting.

NOPE

the PC is connected to the router (Alan or wifi) but when the router uses WIND sim the internet doesn't work, with ILIAD it works well.

Tried to:

insert PIN in the field requested

manual setting for apn

manual setting for DNS

everything seems work well on the connection page of the router, but no internet.
by

here's the mobile status page:

SIM card slot in use: SIM 1

Data connection state Connected
IMEI xxxxxxxxxxxxxxxxxxxxxxx
IMSI xxxxxxxxxxxxxxxxxxxxxxx
ICCID xxxxxxxxxxxxxxxxxxxxxx
Sim card state Ready
Signal strength -55 dBm
Cell ID 61593600
RSRP -89 dBm
RSRQ -13 dB
SINR 10.7 dB
Operator I WIND
Operator state Registered (home)
Connection type 4G (LTE)
Connected band LTE BAND 3
Bytes received * 1.3 MB (1313552 bytes)
Bytes sent * 1.9 MB (1960550 bytes)

2 Answers

0 votes
by
Please help me.

Bought the router on amazon, if there are some issues, I will request a refund.

Thanks.

S.
0 votes
by anonymous
Hello,

I want to check in more detail. Please insert Wind SIM card to the router, generate a troubleshoot file and send to me via private message. Go to System -> Administration -> Troubleshoot and click Download.
by
Hello, I have exactly the same issue. Please can you help me?

Regards, Mark