Question

RU 950 FW ver.: RUT9XX_R_00

Can't connect with my italian WIND sim card, but it works with ILIAD sim.

I have 2 WIND sim card data only (100GB each) and I would use them instead of the iliad.

Tried to do everything, after all deserted to fabric setting.

NOPE

the PC is connected to the router (Alan or wifi) but when the router uses WIND sim the internet doesn't work, with ILIAD it works well.

Tried to:

insert PIN in the field requested

manual setting for apn

manual setting for DNS

everything seems work well on the connection page of the router, but no internet.

Comments

here's the mobile status page:

SIM card slot in use: SIM 1

Data connection state	Connected
IMEI	xxxxxxxxxxxxxxxxxxxxxxx
IMSI	xxxxxxxxxxxxxxxxxxxxxxx
ICCID	xxxxxxxxxxxxxxxxxxxxxx
Sim card state	Ready
Signal strength	-55 dBm
Cell ID	61593600
RSRP	-89 dBm
RSRQ	-13 dB
SINR	10.7 dB
Operator	I WIND
Operator state	Registered (home)
Connection type	4G (LTE)
Connected band	LTE BAND 3
Bytes received *	1.3 MB (1313552 bytes)
Bytes sent *	1.9 MB (1960550 bytes)

Answer 1

Please help me.

Bought the router on amazon, if there are some issues, I will request a refund.

Thanks.

S.

Answer 2

Hello,

I want to check in more detail. Please insert Wind SIM card to the router, generate a troubleshoot file and send to me via private message. Go to System -> Administration -> Troubleshoot and click Download.

Comments

Hello, I have exactly the same issue. Please can you help me?

Regards, Mark