Question

I have a RUT955 which is only really used for SMS TO EMAIL and EMAIL TO SMS

Every so often, it starts failing at that task - those 2 functions stop working

The only fix I have found is rebooting the device

Is this a known issue?

Is there another resolution to this issue?

Thanks,

Brad

Answer 1

Hello,

I will need you to replicate the issue, then download the troubleshoot file and send it to me via private message. You can find troubleshoot file at SYSTEM > ADMINISTRATION > TROUBLESHOOT section.