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0 votes
457 views 5 comments
by
I  have a RUT955 configured for South Africa, the time on the device is correct, however the time on RMS reflects 2 hours behind when I reboot my device, please can this be looked at?

2 Answers

0 votes
by
Hi, I just want to add some more information on this issue.

We have set our RMS system time-zone to Harare(GMT +2:00), we have also added a time server to the device, which show's us the correct time.

When we receive alerts for the device through e-mail, such as rebooting, the time stamp reflects 2 hours behind the current time. Please assist. Thanks
0 votes
by anonymous
Hi,

Sorry for the late reply. Could you please screenshot the differences and what is not correct by your understanding?

EB.
by

Hi, Here is the screenshot as requested.

I highlighted the times when the email was received and the time stamp from the router

by anonymous
I've found that the bug is already reported and is being worked on.

I will let you know when it will be fixed.

EB.
by
Thank you for the assistance.

Hopefully its soon.
by
Good Day

Is there an update on this issue?

Regards

Shaneel
by anonymous
For now, it's still being worked on,

It seems that developers got a lot of things that are of higher priority so I can't really tell you the time when is it going to be fixed.

EB.