Question

I'm using RUT955 and Telenor SE. Normally the router provides a stable Internet connection, but when I connect my Chromecast the connection becomes unstable and often lose the Internet connection for a minute or so. When "down" I can still access the router admin pages that tells it is till connected. But if I try to surf, or use any apps on the phone, the Internet connection is gone, and the Wifi settings on the phone says "Connected, without Internet". The Chromecast also says I should connect to another wifi. If I just wait for about a minute, it will work again....

What should I do to fix this?

Answer 1

Hello,

I want to check in more detail. Please generate a troubleshoot file when the Internet is down and send it to me via private message.

Go to System -> Administration -> Troubleshoot and click Download.

Comments

Not sure how to answer privately?

Kind regards,

M

---

Hello,

First register in the forum and then click on my name. In the window that opens, click send a private message.