Question

Buenos dias, tengo un RUT950 con una sim moviestar y configurado con su APN. En el apartado WAN no coincide la IP Address con la IP Publica real. Tengo otro rut950 mas antiguo y este si coincide la IP Address con la ip Publica real.

Me puede decir cual es el problema.

Gracias.

Answer 1

Hi,

If I understand you correctly you fail to receive your Public IP even when you type in your custom APN?

Please try these options below and let me know if that helps you to fix the problem:

• Look into WAN interfaces and look if mobile is selected as your main WAN interface.
• Double check the APN and try to save it once again.
• Make sure you have selected the custom APN assigned SIM as your default sim and have no other SIM inserted in other tray.
• Also please make sure you're using the latest firmware.

EB.

Comments

Hola,

Te respondo..

Si.

• En WAN tengo seleccionado Mobile(WAN) , Protocol   PPP , IP address  10.202.198.240
• Verificado.
• Seleccionada la SIM1( La SIM2 esta vacia).Configuracion de APN de moviestar en España: Connection type PPP, APN Custom, Custon APN telefonica.es, Autehentificacion method PAP, Username telefonica y Password telefonica.
• Firmware version RUT9XX_R_00.06.06.1, Kelme version 3.18.44, Bootloader version 3.0.1.

Despues de seguir todas sus indicaciones, sigo teniendo el mismo problema. 

Si quiere, se puede conectar por Anydesk o TeamViewer.

Espero sus respuesta.

Un saludo.

---

Hi again,

I see that you have NAT'ed IP address from your operator which is not public.

Could you somehow confirm that you're getting public IP on other devices (not our routers) using the authentication information that your operator gave you?

If it doesn't work, please contact your operator and ask for the correct configuration to gain Public IP.

EB.