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12062 questions

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298 views 4 comments
by
Hello,

During a transport, the main antenna of my RUT955 broke. Is it possible to switch main antenna with aux antenna ?

If yes, how ?
Thanks !

1 Answer

0 votes
by
Hello,

It depends on which part is broken. If it is just antenna then you just switch them. If it is an antenna connector then it would require a soldering job. Could you provide me with a picture how it looks?

Regards.
Best answer
by

Thanks for your fast return. Here a picture (connector is broken) :

by
Hello,

Looks like it is broken for good. If you are capable of soldering you can swap the connectors but it is not recommended at all.

I suggest to contact your sales manager or apply for RMA  and teltonika will be able to fix your device: https://teltonika-networks.com/rma/

Because it is your own fault that it broke, you will have to pay a little for the fix.

Regards.
by
Thanks for your return. I will try to swap the connector :)
by
I have broken off the thread of the antenna connector. Is it possible to order a replacement connector that I can solder on myself?

I am in Zambia so by the time I have finished with postage for and RMA it may be cheaper just buy a whole new router.