8411 questions

9898 answers

15702 comments

14195 members

0 votes
220 views 2 comments
by
I have lost access to my rut950 router, have tried resetting with the reset button, but no matter how long I keep it pressed the device doesn't go factory reset, have held up to 2 mins

1 Answer

0 votes
by
Hello,

Could you follow the steps provided where you are going to do the firmware update through bootloader menu.

You can find the procedure doing that on this link: https://wiki.teltonika-networks.com/view/RUT950_Device_Recovery_Options#Bootloader_menu

Hope it helps.

Regards,
Jerome
by
Thanks Jerome, I have tried that but without success. Starting to believe that the modem is fried.
by
Hello,

It's best to contact your sales manager of bring it back from where you bought it for them to file RMA.

Hope it helps.

Regards,
Jerome