Question

yesterday, more than 100 of our devices went offline from RMS and are showing red ight on RMS while our licenses are not expired yet.

Is there any Problem in RMS ?

What is suggested here

Answer 1

Hi,

No official statement or issue was delivered to us, but I will check. In the meanwhile, did devices come back online today? If no, please try these options:

1. Unregistering and registering devices back to RMS.

2. Restarting devices with SMS if you're not physically able to reach them.

EB.