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by
Hello,

We have installed a RUT240, upgraded with latest Firmware; data sim card but Data Connection shows "Disconnected".

please help
by

Same issue...sad
changing the APN to custom...works for me..laugh.. but took one day to find out...crying

1 Answer

0 votes
by anonymous

Hello,

Could you please check if you are using both the mobile antennas provided in the box. 

Check if you have enough data . 

Have you tried using this sim in your phone if its working fine ?

Check if device is getting good signals strength

Try to keep APN as custom not auto , after keeping it on custom it will itself fill the field you just have to save the configurations don't configure other settings.

Please let me know the results.

Thank you.