Question

Hello Support,

Since the newest Firmware is in use, no Remote WebUI Access, Port Forwarding and NO-IP is not working anymore.
Has somethings been changed?

Remote WebUI Access:
https://wiki.teltonika-networks.com/view/Remote_WebUI_Access

Port Forwarding:
https://wiki.teltonika-networks.com/view/RUT950_Firewall#Port_Forwarding

NO-IP Port Forwarding:
https://www.noip.com/support/knowledgebase/general-port-forwarding-guide/

Best regards
Hubert

Answer 1

Hello,

There are no changes in the recent firmware patch notes that could affect all these features. It seems like something went wrong while upgrading your router and firmware got corrupted while installing it. I suggest resetting your router to the factory default configuration and try to configure all settings from the beginning. Or even better reinstall your firmware without keeping settings using bootloader menu: https://wiki.teltonika-networks.com/view/RUT9xx_Firmware_via_The_Bootloader_Menu

Regards.

Comments

Hello Support,

Many Years it was working fine.
On 2 different RUT950 it does not work with FW ver.: RUT9XX_R_00.06.07.5

I have performed a Hardreset and a reinstall of everything.
The Remote WebUI and DDNS does not work anymore.
Please find here the Screenshots:
Access Control:

Firewall - Port Forwarding:

Noip.com DDNS configuration:

Last Connection:

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Hello,

Please disable these two port forward rules you have sent to us and test again.

Regards.

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Hello again,

Also after disable the port forward rules does not work with DDNS and the IP.

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I think there is a Problem with the new Firmware.
Could you please verified the Problem.

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Hello,

I have configured remote access and DDNS service on the latest firmware. Everything seems working well, I can access my device remotely without a problem. Have you updated your device via bootloader menu or just did simple update while you were keeping your settings?

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Hello again,
I have done a general Reset by push the reset bottom.
Then made the setup new again.

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I would like to ask you to follow the instructions I have posted in my first answer, it is very important that you cleanly reflash firmware via the bootloader.

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Good Morning,

I have done the Firmware Update via The Bootloader Menu. (R_00.06.07.5)
Then the Setup Wizart with a running SIM.
It still does not work.
Aslo with the Open Port Check Tool - Port Forwarding Port Check Tool

Problem!  I could not see your service on 178.197.227.75 on port (80).
Reason: Connection timed out.
Problem!  I could not see your service on 178.197.227.75 on port (443).
Reason: Connection timed out

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Have you tried pinging the public IP address that you're using with DDNS and port forwards? You don't need any rules or anything enabled to be able to ping your public IP, this way we will know if your IP is really public and if there's anything from the operator side that might be blocking you from accessing it.

EB.

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Hello again,

It is still not working.
Port Forwarding Tester:
178.197.226.152
Port 80 is closed on 178.197.226.152.
Port 443 is closed on 178.197.226.152.
Port 443 is closed on mares.ddns.net.

Please help me now, what is still wrong?
 

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Enabling remote HTTP access

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Hi,

Have you tried to simply ping the IP address that you are using for your DNS setup like Ernestas mentioned above?

Regards.

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In my case, hostname is resolved to IP address by no-ip.com but ping gives 100% packet loss. I strongly suspect that my LTE SIM card does not allow incoming requests.