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FW: RUT2XX_R_00.01.13.3

I am holding a RUT240 since 1 month, the first 2 weeks it was working very well and then I started having problem with the WiFi connection without having modified any configuration or end devices.

The WiFi connection to iphones, macbook PRO and Air keep disconnecting and reconnecting all the time, sometime the router also reboot by itself. I tried to set it back to default and then re-configuring using the wizard but this doesn't solve the problem, here some log entries:

Wed Mar 10 13:09:30 2021 user.info Messaged[10588]: Start from new event "DHCP" "Leased 192.168.1.187 IP address for client F8:FF:C2:4C:C3:11 - MacBook-Air-lg in WiFi"

Wed Mar 10 13:09:32 2021 daemon.info hostapd: wlan0: STA f8:ff:c2:4c:c3:11 IEEE 802.11: disconnected due to excessive missing ACKs

Wed Mar 10 13:09:32 2021 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED f8:ff:c2:4c:c3:11

Wed Mar 10 13:09:34 2021 daemon.info hostapd: wlan0: STA f8:ff:c2:4c:c3:11 IEEE 802.11: authenticated

Wed Mar 10 13:09:34 2021 daemon.info hostapd: wlan0: STA f8:ff:c2:4c:c3:11 IEEE 802.11: associated (aid 1)

Wed Mar 10 13:09:34 2021 daemon.notice hostapd: wlan0: AP-STA-CONNECTED f8:ff:c2:4c:c3:11

Wed Mar 10 13:09:34 2021 daemon.info hostapd: wlan0: STA f8:ff:c2:4c:c3:11 RADIUS: starting accounting session 747D766A302F74F2

Wed Mar 10 13:09:34 2021 daemon.info hostapd: wlan0: STA f8:ff:c2:4c:c3:11 WPA: pairwise key handshake completed (RSN)

Wed Mar 10 13:09:34 2021 daemon.info dnsmasq-dhcp[3369]: DHCPREQUEST(br-lan) 192.168.1.187 f8:ff:c2:4c:c3:11

Wed Mar 10 13:09:34 2021 daemon.info dnsmasq-dhcp[3369]: DHCPACK(br-lan) 192.168.1.187 f8:ff:c2:4c:c3:11 MacBook-Air-lg

Wed Mar 10 13:09:35 2021 daemon.warn odhcpd[1406]: DHCPV6 SOLICIT IA_NA from 0001000125fa4c0bf8ffc24cc311 on br-lan: no addresses available

Wed Mar 10 13:09:35 2021 user.info Messaged[10611]: Start from new event "DHCP" "Leased 192.168.1.187 IP address for client F8:FF:C2:4C:C3:11 - MacBook-Air-lg in WiFi"

Wed Mar 10 13:09:36 2021 daemon.warn odhcpd[1406]: DHCPV6 SOLICIT IA_NA from 0001000125fa4c0bf8ffc24cc311 on br-lan: no addresses available

Wed Mar 10 13:09:38 2021 daemon.warn odhcpd[1406]: DHCPV6 SOLICIT IA_NA from 0001000125fa4c0bf8ffc24cc311 on br-lan: no addresses available

Wed Mar 10 13:09:42 2021 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED f8:ff:c2:4c:c3:11

Wed Mar 10 13:09:42 2021 daemon.info hostapd: wlan0: STA f8:ff:c2:4c:c3:11 IEEE 802.11: authenticated

Wed Mar 10 13:09:42 2021 daemon.info hostapd: wlan0: STA f8:ff:c2:4c:c3:11 IEEE 802.11: associated (aid 1)

Wed Mar 10 13:09:42 2021 daemon.notice hostapd: wlan0: AP-STA-CONNECTED f8:ff:c2:4c:c3:11

Wed Mar 10 13:09:42 2021 daemon.info hostapd: wlan0: STA f8:ff:c2:4c:c3:11 RADIUS: starting accounting session 747D766A302F74F2

Wed Mar 10 13:09:42 2021 daemon.info hostapd: wlan0: STA f8:ff:c2:4c:c3:11 WPA: pairwise key handshake completed (RSN)

Wed Mar 10 13:09:42 2021 daemon.info dnsmasq-dhcp[3369]: DHCPREQUEST(br-lan) 192.168.1.187 f8:ff:c2:4c:c3:11

Wed Mar 10 13:09:42 2021 daemon.info dnsmasq-dhcp[3369]: DHCPACK(br-lan) 192.168.1.187 f8:ff:c2:4c:c3:11 MacBook-Air-lg

Wed Mar 10 13:09:42 2021 user.info Messaged[10668]: Start from new event "DHCP" "Leased 192.168.1.187 IP address for client F8:FF:C2:4C:C3:11 - MacBook-Air-lg in WiFi"

Wed Mar 10 13:09:43 2021 daemon.warn odhcpd[1406]: DHCPV6 SOLICIT IA_NA from 0001000125fa4c0bf8ffc24cc311 on br-lan: no addresses available

Wed Mar 10 13:09:44 2021 daemon.warn odhcpd[1406]: DHCPV6 SOLICIT IA_NA from 0001000125fa4c0bf8ffc24cc311 on br-lan: no addresses available

Wed Mar 10 13:09:46 2021 daemon.info hostapd: wlan0: STA f8:ff:c2:4c:c3:11 IEEE 802.11: disconnected due to excessive missing ACKs

1 Answer

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Hi,

Have you tried any other devices except Apple products?

Have you tried resetting the router and looking if it acts differently?

Could you try setting your apple product devices to have a static MAC address instead of a dynamic one? It is common that apple products have this enabled by default.

EB.
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Hi, thank you for your inputs, yes, in fact I have tried with a surface laptop and it seems to work fine.

When you mean "Resetting" a factory reset yes I did it several times but it didn't help.

The option static or dynamic MAC I think is only implemented in IOS and not in MACOS, am I wrong?

What I found very strange that the device has been working for a couple weeks without any problem and suddenly it starts having problem...
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So, I understand that it only happens with Apple devices.. And I believe macOS should have this dynamic MAC thing too, but to make sure just use your iPhone and set your MAC to static, see if the issue disappears, if yes - that would mean that all other Apple products that you own and use have this Dynamic MAC thing.

EB.