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as you can see on the screen print, my mobile data connection state is "disconnected".

how can I connect again to the inserted sim-card?

I presume that due to this situation, I am still not able to use the router.

Thank you for your kindest continued support.

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good news, I got the router up and running, also on the Apple devices.

can you however please explain me how to connect on the system the Teltonika App to new wifi networks ?

I know how to do it on the main system but nt yet how to do it using the App

tx

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Hi,

You should be able to set-up WPA2 with AES cyphering, please follow this wiki to know how to do it:

https://wiki.teltonika-networks.com/view/RUT240_Wireless#Wireless_Security

EB.
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tx for this info but it does not work.

there are 2 wireless security options in your link.

first WPA2-PSK with cipher TKIP AND CCMP (AES) and the key should be NONE .  I cannot clear the box with the key, it keeps returning.

There is also a second setting with WPA2-EAP and the same cipher.  

none of them seems to work.

so the question stays: how to set the security setting desired by Apple?
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Could you check please if you're on the latest firmware version of RUT240?

Also, check if maybe there are hidden options in your Apple device that lets you connect to other WPA's or less secure access points.

EB.
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TX for the input.

where can I find the actual installed version of the firmware and which one should it be?

If I do not have the most recent one, how to update on a Mac?
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These are all firmware version release till today, you need the latest one: https://wiki.teltonika-networks.com/view/RUT240_Firmware_Downloads

This will tell how to update it: https://wiki.teltonika-networks.com/view/RUT240_Firmware

As you can't use wireless, just connect to it with the LAN cable.

EB.
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I upgraded the firm ware to the latest available one but now I cannot even get mobile connection anymore.

The modem is installed in my campervan with a roof antenna from Maxview.

In order to keep un trying to setup, I ordered 2 mobile antenna's to use the modem out of the van.

allow me to return to you once I can have a correct setup with the antenna's.

Thank you.
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a question,  how can I clear the box to show the required "none" ?

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Hi,

It's the default value, it's not a selection. If you clear the key field or select encryption type as "No encryption" it should leave your WiFi access point open.

EB.
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The setup succeeded but the router is extremely slow even with full 4g coverage.

I cannot find a solution and I am getting quite nervous.

Any suggestions????