Question

After reboot the Router (RUT240 FW R0001032) the Connection to the RMS (https://rms.teltonika.lt) need 1h to 1 weeek.

In the RMS the Router is "offline"
In the Router Webfront the in the RMS Feed state is:
Internet: availible
Connection state: Connection to the profile tunnel

after 36h with no success, i delete the router from RMS and add it new but with no success.

Is there any Problem with the RMS System?

Answer 1

Hello,

Did router was online before updating to this firmware version? Also you can check Teltonika Wiki RMS FAQ, maybe it will help you?

https://wiki.teltonika.lt/index.php?title=Routers_do_not_show_up_on_RMS_even_when_the_router_has_an_internet_connection

Comments

thanks.

i see no License in my RMS Account.

How can i get an Trail License?

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Hello,

You get a trial license automatically when you add a new device. This free license lasts one month before it expires.

So, if you added the device more than a month ago, the free license has expired.

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thx, Licence was the Problem.