Question

Hi,

could you confirm that Things Mobile Card is compatible with the RU955?

We have done the following tests without result:

- Manually Change Operator;

- APN AUTO

- Custom APN : "TM"

More  RUT955 router details below:

Current Firmware Information

Firmware version

RUT9XX_R_00.06.08.1

-69 dBm 

Data connection	Disconnected
State	Registered (roaming); WINDTRE Things Mobile; 4G (LTE)
SIM card slot in use	SIM 1 (Ready)
Bytes received/sent *

Best Regards,

Alessandra

Answer 1

Hello,

Thank you for contacting.

Have you tried using the same sim card in phone or some other device ?? 

Sim card has enough data?

Are you using both the mobile antennas ? Its recommended to use both to achieve best signals .

What about APN , are you sure you are using the correct APN when using custom ? 

Can you confirm with the ISP?

Thanks

Regards,

Ahmed