Question

Hi,

I have a TRB140 with a congstar contract.
I've checked the SIM-card and state of my contract with a LTE-stick -> working
Firmware version is TRB1_R_00.02.06.1, Kernel 3.18.20-msm
The TRB140-state shows that it is connected with -55dBm / State: Registered 4G LTE
The client got an ip address and the TRB can be accessed and configured.

But no connection to the internet at all, ping 8.8.8.8 -> no response, no dns and so on.

What can I do here?

Kind regards

Answer 1

Hello, 

Could you try disabling the Auto APN functionality of the device and put the APN name manually or select it manually. 
You can do so by navigating to  Networks > Interfaces > Mob1s1a1 then untick the Auto APN then a dropdown textbox will show and you can select or put a custom APN there for your ISP provider. 

For more information you can refer to this link: TRB140 Interfaces - Teltonika Networks Wiki (teltonika-networks.com)

I hope it helps

Regards,
Mellow

Comments

Hi Mellow,

thank you for the very fast help. It's working now

Kind regards

Adi