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rut955 rut240 rut950 rutx11 rms vpn to openvpn wifi not sms trb140 firmware connection - ipsec on rutx12 rutx09 modbus
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Can not use WebUI to access online device.

0 votes
222 views 1 comments
by anonymous

I have a RUT240, firmware version RUT2XX_R_00.01.12.3 that cannot be accessed via WebUI.

I need to direct customer to loggin to the RUT240 and check settings.
What should I check besides RMS enabled and connected.

Thank you in advance, your assistance is appreciated.

1 Answer

+1 vote
by anonymous
Hi,

First of all, please update your firmware version to the latest available one for your device.

Are you trying to connect through public IP or RMS?

EB.
by anonymous
RMS, I am remote from the RUT240

The DDNS stopped working (I may have enabled WebUI Access Secure in SYSTEM/ADMIN/ACCESS CONTROL/SAFETY).

I tried to update the firmware, through RMS but it times out.

As I said I need to restore WebUI access with customer checking the settings, I need to direct customer to do a local loggin via WiFi then check settings. What should I get him to check, I have to give instructions over the phone.