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I can go in to services->Input//Output->Output tab->On/Off and switch the relay OK

But

When I go in to SMS Utilities->Call Utilities tab and set up an action Switch output on (Enabled, Switch Output-On,Output-type- relay output) I was expecting to close the relay when calling the SIM card, but it doesn't work. I don't get a record of the inbound call either in the logs.

I have tried with and without an active timeout

I have tried with and without allowed users list, with and without reject unrecognized incoming calls.

Any ideas what else I can try?

Thanks

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Hello, 

Regarding the issue, you are having may I know what firmware are you using for the RUT955 device? Kindly update the RUT955 device to RUT9XX 6.08.3 firmware and test the scenario again. 

Firmware can be downloaded at this link: RUT955 Firmware Downloads - Teltonika Networks Wiki (teltonika-networks.com)

When upgrading the firmware it is suggested not to keep the settings to prevent configuration conflicts. 

Let me know the results. 

Thanks

Regards,
Mellow

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I Heve same problem with last firmware update now. Any call seems dont entry also confirmed from log. Vodaphone italy