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by anonymous

We replaced some RUT510 with RUT240 because of the 3G shutdown in Germany. Now we have problems with the connection to our customer´s private Telekom APN.
Firmware: RUT2XX_R_00.01.14

Log:

Wed Aug 11 16:35:35 2021 daemon.notice netifd: Interface 'ppp' is setting up now

Wed Aug 11 16:35:35 2021 local1.info hotplug-gsmstate[21988]: envACT: ifup-failed

Wed Aug 11 16:35:35 2021 local1.info hotplug-gsmstate[21988]: envINT: ppp

Wed Aug 11 16:35:36 2021 user.notice gre-keepalive: Reloading gre-tunnel-keepalive due to ifup-failed of ppp ()

Wed Aug 11 16:35:39 2021 local1.crit luci-reload[22168]: START==1

Wed Aug 11 16:35:39 2021 local1.crit luci-reload[22168]: IF|

Wed Aug 11 16:35:40 2021 user.info Messaged[22172]: Start from new event "CONFIG" "Network configuration has been changed"

Wed Aug 11 16:35:40 2021 daemon.notice netifd: ppp (21983): Disabling autoconnect

Wed Aug 11 16:35:41 2021 daemon.notice netifd: ppp (21983): Starting network ppp using APN: CUSTOMERNAME.ic.t-mobile

Wed Aug 11 16:35:41 2021 daemon.notice netifd: Network device 'eth0' link is down

Wed Aug 11 16:35:41 2021 kern.info kernel: [64366.060000] eth0: link down

Wed Aug 11 16:35:41 2021 kern.info kernel: [64366.060000] br-lan: port 1(eth0) entered disabled state

Wed Aug 11 16:35:41 2021 daemon.notice netifd: ppp (21983): [11 Aug 2021, 16:35:41] -Warning ** [/dev/cdc-wdm0] requested auto mode but no MBIM QMUX support available

Wed Aug 11 16:35:41 2021 daemon.notice netifd: ppp (21983): Profile successfully modified.

Wed Aug 11 16:35:42 2021 local1.info gsmd[15790]: gsmd send: 'AT+CPIN?' (9)

Wed Aug 11 16:35:42 2021 local1.info gsmd[15790]: gsmd get: '+CPIN: READY' (12)

Wed Aug 11 16:35:43 2021 local1.info gsmd[15790]: gsmd send: 'AT+COPS?' (9)

Wed Aug 11 16:35:43 2021 local1.info gsmd[15790]: gsmd get: '+COPS: 0' (8)

Wed Aug 11 16:35:43 2021 local1.info gsmd[15790]: gsmd send: 'AT+CPIN?' (9)

Wed Aug 11 16:35:43 2021 local1.info gsmd[15790]: gsmd get: '+CPIN: READY' (12)

Wed Aug 11 16:35:43 2021 user.info Messaged[22379]: Start from new event "Network Type" "Joined 4G LTE"

Wed Aug 11 16:35:45 2021 kern.info kernel: [64370.060000] eth0: link up (1000Mbps/Full duplex)

Wed Aug 11 16:35:45 2021 kern.info kernel: [64370.060000] br-lan: port 1(eth0) entered forwarding state

Wed Aug 11 16:35:45 2021 kern.info kernel: [64370.070000] br-lan: port 1(eth0) entered forwarding state

Wed Aug 11 16:35:45 2021 daemon.notice netifd: Network device 'eth0' link is up

Wed Aug 11 16:35:46 2021 daemon.warn odhcpd[1423]: DHCPV6 SOLICIT IA_NA from 000100012130af39901b0ed855ad on br-lan: no addresses available

Wed Aug 11 16:35:46 2021 daemon.warn odhcpd[1423]: DHCPV6 SOLICIT IA_NA from 000100012130af39901b0ed855ad on br-lan: no addresses available

Wed Aug 11 16:35:46 2021 daemon.warn odhcpd[1423]: DHCPV6 SOLICIT IA_NA from 000100012130af39901b0ed855ad on br-lan: no addresses available

Wed Aug 11 16:35:46 2021 daemon.warn odhcpd[1423]: DHCPV6 SOLICIT IA_NA from 000100012130af39901b0ed855ad on br-lan: no addresses available

Wed Aug 11 16:35:46 2021 daemon.warn odhcpd[1423]: DHCPV6 SOLICIT IA_NA from 000100012130af39901b0ed855ad on br-lan: no addresses available

Wed Aug 11 16:35:46 2021 daemon.warn odhcpd[1423]: DHCPV6 SOLICIT IA_NA from 000100012130af39901b0ed855ad on br-lan: no addresses available

Wed Aug 11 16:35:47 2021 kern.info kernel: [64372.070000] br-lan: port 1(eth0) entered forwarding state

Wed Aug 11 16:35:48 2021 local1.notice fwblock[22582]: Started fwblock

Wed Aug 11 16:35:48 2021 local1.notice fwblock[22582]: Applying SSH blocks

Wed Aug 11 16:35:48 2021 local1.notice fwblock[22582]: Applying WebUI blocks

Wed Aug 11 16:35:49 2021 user.notice chilli: Stoping chilli.

Wed Aug 11 16:35:49 2021 user.notice chilli: Start

Wed Aug 11 16:35:54 2021 daemon.info stunnel: No uci service section enabled or found!

Wed Aug 11 16:35:56 2021 local1.crit luci-reload[23035]: START==1

Wed Aug 11 16:36:02 2021 local1.info gsmd[15790]: gsmd send: 'AT+CPIN?' (9)

Wed Aug 11 16:36:02 2021 local1.info gsmd[15790]: gsmd get: '+CPIN: READY' (12)

Wed Aug 11 16:36:02 2021 user.info Messaged[23120]: Start from new event "Network Type" "Joined 2G GSM"

Wed Aug 11 16:36:03 2021 local1.info gsmd[15790]: gsmd send: 'AT+COPS?' (9)

Wed Aug 11 16:36:03 2021 local1.info gsmd[15790]: gsmd get: '+COPS: 0,0,"Telekom.de Telekom.de",0' (36)

Wed Aug 11 16:36:03 2021 local1.info gsmd[15790]: gsmd send: 'AT+COPS=3,0' (12)

Wed Aug 11 16:36:03 2021 local1.info gsmd[15790]: gsmd get: 'OK' (2)

Wed Aug 11 16:36:03 2021 local1.info gsmd[15790]: gsmd send: 'AT+COPS?' (9)

Wed Aug 11 16:36:03 2021 local1.info gsmd[15790]: gsmd get: '+COPS: 0,0,"Telekom.de Telekom.de",0' (36)

Wed Aug 11 16:36:03 2021 user.info Messaged[23144]: Start from new event "Network Operator" "Connected to Telekom.de Telekom.de operator"

Wed Aug 11 16:36:03 2021 daemon.notice netifd: ppp (21983): cid4: 3

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (21983): error: couldn't start network: QMI protocol error (14): 'CallFailed'

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (21983): call end reason (1013): gsm-wcdma-unknown-apn

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (21983): verbose call end reason (6,27): [3gpp] unknown-apn

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (21983): [/dev/cdc-wdm0] Client ID not released:

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (21983): Service: 'wds'

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (21983):     CID: '3'

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (21983): pdh4:

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (21983): Unable to connect IPv4

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (21983): No IPV4 data link!

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (21983): error: couldn't get current settings: QMI protocol error (15): 'OutOfCall'

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (21983): Failed to create IPV4 connection

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (23195): Stopping network ppp

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (23195): Command failed: Not found

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (23195): Command failed: Not found

Wed Aug 11 16:36:04 2021 daemon.notice netifd: ppp (23195): Command failed: Permission denied

Wed Aug 11 16:36:04 2021 daemon.notice netifd: Interface 'ppp' is now down

Wed Aug 11 16:36:04 2021 daemon.notice netifd: Interface 'ppp' is setting up now

Wed Aug 11 16:36:05 2021 local1.info hotplug-gsmstate[23213]: envACT: ifup-failed

Wed Aug 11 16:36:05 2021 local1.info hotplug-gsmstate[23213]: envINT: ppp

1 Answer

0 votes
by anonymous
Hi,

Could you please send me the troubleshoot file of the device while it's trying to connect to that APN of yours?

You can send it via private message to me.

EB.
by anonymous
Hi, I tried to configure APN private to RUT240 How to operate?? plz