Question

Case: i leave the laptop over the night to run o movie and i slept. In the morning, when the laptop is in standby i found that the RUTX-11 have the conexion broke and router in standby (at the other router EAN 6700 Cisco  the conexion was ok and working). There is some setup I need to do to prevent this? UPDATE: I have to reset the router to be able to work again... Thanks.

Answer 1

Hello,

Thank you for contacting.

May i know what is the firmware on the device?

Did you tried on other devices if internet was up from Rutx11 or it was only with the laptop.

Try to use the latest firmware available. 

And if it happens again don't reboot or reset the device.

Download the troubleshoot file from System>Administration>Troubleshoot.

Thanks.