Question

So I found out my 2 1/2 year old RUT950 *G1*** is not supported anymore?

Is it normal for Teltonika to drop support after 2 1/2 years or did I buy old stock?

How to see what is the latest model, which number; RUT950******?

And how long does Teltonika support their products?

Also I have 2 RUT240 00E000, where can I find if they’re still supported?

Answer 1

Hello,

We have not dropped the support for RUT950/955. Only devices with code RUT950*G1*** cannot be upgraded to the latest RUT9_R_00.07.00 firmware version due to hardware limitations. RUT240 devices are fully supported without exceptions.

Regards.

Comments

Thanks for that.

So if I want to use the new firmware I have to buy a new one, Which one is the latest, which code does it say (instead of G1)

And how long can I expect it to be able to use the latest firmwares?

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Hello,

There are many product codes and they depend on your region. Could you tell me your region and I will look for product code suitable for you.

Regards.

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Thanks, it's Europe

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Currently, I am using the RUT950 U022C0 router which supports the latest release.

Regards.

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Thanks but maybe your router will stop support after firmware 00.07.** ??

That’s why I want to know what is the latest model RUT950 as they apparently could have different hardware and an earlier end-of-life time.

Brings me back to my original question:

How to see what is the latest model, which number; RUT950******? (for Europe)

And as you’re not responding to question 2:

How long does Teltonika support their products?

I’m guessing you’re not allowed to tell?

So how to find out, open a new topic, mail Teltonika or…?

Based on this info I’ll decide if to stick with Teltonika or not because I will NOT buy a new router every 2 1/2 years (or even less).