Question

I am having problems getting my RUT950 to connect to mobile network. I have SIM card, simctl says it is "READY", modem siis neighbour cells, current cell not so much:

# gsmctl -C
GSMCTL error: parsing output
N/A

In log I see these:

Tue Nov  9 07:31:17 2021 daemon.info unhandler[20211]: Getting APN list from database
Tue Nov  9 07:31:17 2021 daemon.info unhandler[20211]: APN Fetch is done
Tue Nov  9 07:31:35 2021 daemon.info unhandler[20211]: Module not attached..Can't get IP. Changing APN...
Tue Nov  9 07:31:35 2021 daemon.info unhandler[20211]: Failed to get IP. However in 3G mode we can check if connection state is OK
Tue Nov  9 07:33:07 2021 daemon.info unhandler[20211]: Connecting to operator. Waiting 15s.Module not attached..Can't get IP. Changing APN...
Tue Nov  9 07:33:37 2021 daemon.info unhandler[20211]: Connecting to operator. Waiting 15s.Module not attached..Can't get IP. Changing APN...
Tue Nov  9 07:34:08 2021 daemon.info unhandler[20211]: Connecting to operator. Waiting 15s.Module not attached..Can't get IP. Changing APN...
Tue Nov  9 07:34:38 2021 daemon.info unhandler[20211]: Connecting to operator. Waiting 15s.Module not attached..Can't get IP. Changing APN...
Tue Nov  9 07:34:38 2021 daemon.info unhandler[20211]: Good APN not found! Connection failed..

What is the module it is talking about?

Comments

Hi, Please backup the RUT950 configuration and then factory reset the device to check for resolution. If issue still persists please capture the troubleshoot file and send it to me directly. Thanks

Answer 1

Error message was caused by non-existent/too low mobile network signal.