Question

hy.

i have a bascom system with wifi cameras. when i connect a monitor directly to the recorder i can see the pictures. but i can't see the pictures via the bascom app. that is exactly what would be important.

the app cannot find a bascom system either. how do i set that? remote, gateway?!?

Thanks for the help. Klaus

Comments

Hello,

Have you connected Teltonika router to bascom NVR/MDVR ?
Where as you have not mentioned which teltonika device you want to connect and how you want to connect.
I think based on that information I can help you.

Answer 1

Hello.

Thanks for the feedback.

I connected the bascom recorder directly to the RUT950 with a cable. I cannot add or see the cameras with the Bascom APP. Only when I connect a monitor directly to the Bascom recorder can I see the images from the cameras. think that a port / gateway etc. has to be activated or set in the RUT950

Comments

If the hardware in black and gray color is a NVR then then that is connected to RUT950 WAN.
SO first enable WAN as LAN from RUT955.
How to do it?
for legacy FW - https://wiki.teltonika-networks.com/view/WAN_as_LAN
For latest FW - https://wiki.teltonika-networks.com/view/Setting_up_WAN_as_LAN
 

If the hardware in black and gray color is not NVR and it is a router which is giving internet to rut9xx then make sure outgoing traffic in it is not blocked.

Answer 2

I think Port Forwarding has to be enabled in the router like most DVR. Kindly follow the below 2 links and see if it helps

https://www.bascom.support/hc/en-us/articles/360011932559-Port-Forwarding-on-the-router

just to get the port numbers

https://wiki.teltonika-networks.com/view/RUT950_Firewall#Port_Forwards

This is to help you configure

Hope this helps....!!!