Thanks for contacting TELTONIKA | Crowd-support forum.
Kindly be informed that if there’s no credits remaining in your RMS account the rms would be automatically disabled.
The view from RMS would be similar to the picture.
You can check the credits remaining from the link below:
https://rms.teltonika-networks.com/services/device-monitoring
In meanwhile, enter in your router’s WebUI, go to SERVICES > CLOUD SOLUTIONS > RMS, and make sure that all fields are filled in correctly as shown below then click the ‘connect’ button.
- Connection type: Enabled
- Hostname: rms.teltonika.lt
- Port: 15009
check the following link for more details:
https://wiki.teltonika-networks.com/view/RUT240_Cloud_Solutions#RMS
In case there’s no credits remaining, you can buy directly from TELTONIKA if the total number exceeds 100 credits, if you want to buy less credits, then you can contact our resellers.
Should you need any additional information please let us know.
Best regards.