Question

I have created an Input rule and need to receive an email but after trigger the input I receive message:

Email sending failed.....

I have test sending email with Event Reporting rules and it works.

I have same SMTP configuration in Input Rule and Event Reporting but the Input Rule fail sending email.

What I am missing ?

Please take a look in the attach file.

Comments

Hello,

There is a missing attached file. It would be great if you could replicate the issue you are currently having, then access router's WebUI, go to SYSTEM > ADMINISTRATION > TROUBLESHOOT section, download troubleshoot file from there and send it to us.

Just, make sure that troubleshoot file is generated when the issue is present and before a reboot (So it can be seen in the logs).   

Regards.

Answer 1

commented 5 days ago by KlaidasSHello,

Comments

There is a missing attached file. It would be great if you could replicate the issue you are currently having, then access router's WebUI, go to SYSTEM > ADMINISTRATION > TROUBLESHOOT section, download troubleshoot file from there and send it to us.

Just, make sure that troubleshoot file is generated when the issue is present and before a reboot (So it can be seen in the logs).   

Regards.