Question

Hi,

I can't add a passthrough subnet-address for VPN IPSec tunnel. The webGUI says i entered it incorrectly. Tried different ways to enter the subnet but 192.168.2.0/24 should be the right way to type it. Working just fine in RUT240 with the exact same settings.

See attached screenshots. Am i missing something?

Answer 1

Hello,

Looks like you forgot to add screenshots because I don't see them. Can you repeat?

Thanks in advance.

Comments

Sorry SarunasKa for the missing screenshots. Here they are:

I also have the latest firmware installed

TRB1_R_00.07.00.1

Answer 2

Hi,

Is it possible to reset the device?

If it's not possible, could you perform this command in CLI?

"/etc/init.d/uhttpd restart"

Comments

Hi Fatull and thank's for your suggestion,

I have done a reset by holding the reset-button while putting powercable in. Have even reload the firmware once again.

Tried your command in CLI but that did not resolve the problem.

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Hi,

Any chance for you to use an earlier FW version (downgrade)?

This is clearly a bug that we have for this FW version for this device, we will collect this information and be working on fixing this on the next release.

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Hi Fathull,

Hope you have had great holidays.
I downgraded to an earlier release of TRB1_R_00.07.00.1 firmware, but still have the same issue.

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Hi,

We have just release a new firmware, https://wiki.teltonika-networks.com/wikibase/images/0/00/TRB1_R_00.07.01.2_WEBUI.bin

Can you try to update the router with this firmware? Don't forget to untick keep settings option.

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Hi Fathull,

Did a test with the new firmware yesterday and now all is working fine!

Thank's for your support and advice.