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by anonymous

Hi,

I’m attempting to add my RUT240 to my RMS but it states  Device with serial ‘My serial’ from entry number 1 already exists”. I bought it ‘new’ from Amazon but maybe it was a used return.

Could i get help with this please?

Thank you

1 Answer

0 votes
by anonymous
Hello,

Please send me your device serial number via private message and I will sort your issue out.

Best regards.
Best answer
by anonymous
Hello,

I have sent 2 private messages 1 month apart and have not yet received assistance