Question

Hi,

I have totaly losted data - Download 0.02 Mbps

In the logs I have found:

2021-12-29 14:15:28

IP Block

No entry found for IP (192.168.1.185).

I have tried those steps:

• Factory reset
• Reinstal latest firmware
• Change IP addres (DHCP vs. manualy)
• Clear List of blocked IP

System status:

Device

Device name

RUTX11

Product code

RUTX1100XXXX

Serial number

1112359531

Hardware revision

0808

Batch number

0025

System

Firmware version

RUTX_R_00.07.00

Kernel version

4.14.221

Local device time

2021-12-29 14:42:13

Uptime

00h 19m 20s

Load average

0.20, 0.30, 0.27

Please any suggestion?

Thanks

M.

Answer 1

Hello,

It would be great if you could replicate the issue, then access router's WebUI, go to SYSTEM > ADMINISTRATION > TROUBLESHOOT section, download troubleshoot file from there and send it to us.
You could attach this file with a comment.
This file will be visible only for Teltonika engineers.
Thank you in advance.

Best regards,

Sigitas

Answer 2

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