Question

Hello All

So we have started using these new sim cards from Sierra Wireless as they are cheaper than our previous supplier.  We have been given the APN details and when we enter them on the GUI for the Teltonika router it says we have data connected and its registered however, we are unable to use the PPTP VPN. We are currently in the UK and the APN they gave us was internet.swir

Answer 1

Hello,

Thank you for contacting us.
In most cases, this could happen of incorrect VPN configuration.
Step by step configuration example, could be found in this link.
In case the issue persist, please generate and provide a troubleshoot file.
Detailed instruction how to generate this file could be found in our wiki. 
Thank you in advance.

 Best regards,

Sigitas