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RMS connect service broken?
0
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1
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asked
Jan 18, 2022
by
berndb
Since yesterday afternoon, I cannot connect any longer to any of my registered devices Web UI.
I am able to create a Web UI link. Clicking the link brings either "timeout" messages or infinite page loading or "cannot connect" screens.
All devices are online and have excellent connection.
The device type is TRB140 with firmware TRB1_R_00.07.01.2.
Please fix the problem.
rms
connect
service
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answered
Jan 19, 2022
by
dziugas.kocinas
Hello,
Thank you for your query.
In order to help you out efficiently, Could you please provide me the serial number(S/N) of your device and your RMS company name? (Send it via private message for security reasons).
Best Regards,
Dziugas K.
commented
Jan 19, 2022
by
berndb
Thanks for your answer. It is working again and the problem seems to be fixed.
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