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Can't login in web interface

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by anonymous 
I tried to login to web interface and i get this error, how can I solve it ? 
I don't have physical access to the router.

/usr/lib/lua/luci/dispatcher.lua:163: attempt to index local 'e' (a nil value)
stack traceback:
	/usr/lib/lua/luci/dispatcher.lua:163: in function 'dispatch'
	/usr/lib/lua/luci/dispatcher.lua:93: in function </usr/lib/lua/luci/dispatcher.lua:93>

1 Answer

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Hi,

What is the device code and current Firmware version?

Try to reset the device and check if issue persists.

As the device is not physically accessible I would recommend to reset it via the RMS platform.

You can also try sending a SMS to the SIM number or a command via SSH. Just keep in mind that with these 2 last options you might lose connection to the public IP address.

SMS: Send "<router_password> restore" to the SIM number.

SSH: Connect with Putty or similar to the device. Log in and type "firstboot + ENTER". Confirm the prompt question with "y" and send "reboot + ENTER"

Regards