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by anonymous
I have being trying to log onto my RUTX11 which is 100 miles away on my boat, but the admin page doesn't appear on my Mac.    I would like to be able access it to check the GPS and see where my boat is on the map.

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by anonymous

Hello,

Thank you for contacting .

Regarding your query may i know if it was working before?

How are you trying to reach device through WAN IP?

What IP your device has , is it public or private ?

https://wiki.teltonika-networks.com/wikibase/index.php?title=Private_and_Public_IP_Addresses&mobileaction=toggle_view_desktop

Is remote http access enabled in the device . You can check it in System>Administration>Access control .

Also if it was working before and above settings are already applied please try to clear history of your browser .

There is another way to get the device parameters that is :

https://wiki.teltonika-networks.com/view/RUTX11_Mobile_Utilities#SMS_Utilities

You send sms to device to receive GPS coordinates .

Thanks.

Regards,

Ahmed