Question

A few days ago I purchased a TRB141 unit (original fw was 2.xx, I upgraded to 07.01.4, with keep settings off)

All infos are within the two attached files

My problem is the following:

1st issue:

• At a reboot/restart/power ON, both relay/latching relay do a "selftest" and switch one time. Is it possible to turn off this function?
• It is quite annoying, if a connected device do a PowerOn/PowerOff at a reboot.

2nd issue:

Normally, when the TRB141 powered off, there is a discontinuity between the Output pin 4-5 (Common - Normally Opened)

• It is OK, as per manual

When device started up, the relay close, and there is a Closed state between Pin 4-5

At Services -> Input/Output -> Status, the Green Relay (Pin 4-5) shows OPEN instead CLOSED.

It is possibble to switch between OPEN/CLOSE manually

It is not OK, or revise user manual. But in this case, the relays drains more from powersupply, because an all time powered status...

Thanks in advance!

Answer 1

Hello,

I see that this case is being solved in our internal support system. The communication will be continued there.

Comments

Hello,

It is good to hear it that this problem solved :)

Unfortunately a month now, I did'nt received ANY positive advice, except to send back the unit to the distributor...