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2 step verification enabled

0 votes
158 views 2 comments
by anonymous

I'm getting the message below
"You currently do not have any devices linked to this account while having Teltonika ID 2 step verification enabled. Please contact support to have 2 step verification disabled"

Tried to delete account and register again but no luck.
Please assist.

1 Answer

0 votes
by anonymous

Hello,

Thank you for contacting us.
In order to disable second factor authentication, please follow these steps:
- Connect to your RMS account;
- Navigate: click on user name - Account settings - Security;
- In section Two-factor authentication select "None" and click "Save".
In case issue still persist, please inform.

Best regards,

Sigitas K.

by anonymous
Hello,

I can not login to my account and i get the message i mentioned.
by anonymous
Hello,

Thank you for a reply.
Please provide your RMS accound details (user email or company ID) via private message.
I will provide this information to our RnD department to fix this issue.
Thank you in advance.

Best regards,

Sigitas