Question

I need to connect with a MOVISTAR mobile SIM in Spain. 

I tried auto apn and custom APN to 

Custom APN: movistar.es 

Auth: CHAP

User MOVISTAR 

Password MOVISTAR

But it also doesn't connect.

The SIM is tested in a mobile phone and is running well with both voice and data.

RUT950 is running FW version: RUT9XX_R_00.06.08.6.

I have attached two screen captures with configuration and status.

Thanks in advance.

Answer 1

Hello,

Thanks for contacting TELTONIKA | Crowd-support forum.

Please note that I can’t find out attached files!

Otherwise, it is recommended that you upgrade the router's Firmware whenever there is a new version.

Please, try to upgrade the router’s firmware to the latest one without keep setting.

Enter in your router's WebUI, go to System > Firmware:

Uncheck the box of keep all setting.

Select File as Source of the firmware image.

Click to browse your computer for a firmware image file.

Upload the firmware image to the router and attempts to verify its validity.

Click the Upgrade button to begin the update.

More information can be found here.

Current router FW: RUT9XX_R_00.06.08.6

Target router FW: RUT9_R_00.07.01.4

Best regards,