10456 questions

12460 answers


21896 members

0 votes
33 views 0 comments
When I try to login to RMS it tries to send me a 2 factor code by email but this comes through after about 8 minutes so has already expired.  I have been trying for 2 days to get into my account, every single time the code arrives after it has already expired.

Anyone else having this issue?

1 Answer

0 votes

Sorry for the late reply.

Is the issue still relevant?

We tested the two factor authentication with several email providers and user accounts, unfortunately, during the testing we were unable to reproduce the issue that you have experienced.

What email service provider did you use and have you tried a different one? Also, did you try the Teltonika ID app as an alternative?

Best regards,