Question

I have been using Teltoinika products for years, we went from using RUT950 to RUT955 and never had a problem untill now. 

All of our routers have a public IP address and we open HTTP access to port 8080 so we can access the routers remotly.

We have had a few routers where we cant access the webpage of the router remotly, but when we do a port check the ports are open. 

i have tried upgrading to the latest firmware but still no joy. we are using version - RUT9XX_R_00.06.08.5

i have tired other verisons but no joy. 

Please help 

Steve 

Answer 1

Hello, 

I understand that now you have only RUT955, correct? Can you try to upgrade to the latest firmware version? It is RUT9_R_00.07.01.4. Here is a link so you can download it and upgrade via WebUI through SYSTEM→FIRMWARE. 

https://wiki.teltonika-networks.com/view/RUT955_Firmware_Downloads

Please, after the upgrade, check that the remote access is enabled via SYSTEM→ADMINISTRATION→ACCESS CONTROL.