Question

Hello,

I'm trying to create a new Role for a group where we only want Remote Access enable and as much else as possible to be deactivated.

Any suggestion which permissions is needed for this?

Thanks

-e

Answer 1

Hello,

I suggest creating a new role and enabling these permissions:

• Devices section:
  • View devices.
• Device access section:
  • View device remote access;
  • Create device remote access;
  • Delete device access.

Best regards,

Žygimantas

Comments

Thanks you for your reply.

With these settings unfortunately Mobile Remote Access is still not available.
("Hamburger menu" -> RMS Connect -> Settings-Allow Remote Access)

/e

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Could you explain, what do you mean by “Mobile remote access“?

Žygimantas

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Sorry, of course.

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Screenshot is taken form my mobile with Admin privileges as an example. On the Role i'm trying to create this option cant be activated

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The screenshot you have uploaded allows to enable access so that you could view the screen of the smartphone from the RMS. However, in order to be able to view it from RMS, these additional permissions are necessary:

• Mobile device device connections:
  • View mobile device connections.
  • Create mobile device connections.
  • Delete mobile device connections.
• Mobile device connection access:
  • View mobile device connection access.
  • Create mobile device connection access.
  • Delete mobile device connection access.

Best regards,

Žygimantas