Question

Hi together,

I sent our cars from germany to the usa and now I dont have mobile access anymore, sim card stays on unregistered.

Tried two sims - verizon and telekom

We use the us specific routers for better lte availabilty.

already tried the bugfix with broadband in custom apn, does not help..

fw 00.07.02.1

I attached the new troubleshoot.

What I also realized, that the modem is crashing..

BR

Answer 1

Changed the verizone sim to telekom sim - works now with auto ap.

Just read this article:

https://community.teltonika-networks.com/42753/learned-some-new-things-about-verizon-today-re-rutx11

Is this problem still present?

Answer 2

Hi, 
According to your troubleshoot package, you're using Europe version:

RUTX11 0*****

Europe, the Middle East, Africa, Australia, APAC2, Brazil, Malaysia

4G (LTE-FDD): B1, B3, B5, B7, B8, B20, B28, B321 4G (LTE-TDD): B38, B40, B41 3G: B1, B3, B5, B8