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by anonymous

HI,

I have an issue with my device it can't connect to rms. 

FW VERSON : RUT2_R_00.07.02.1

1 Answer

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by anonymous
Hello,

I have looked into your troubleshoot and noticed that your SIM is inserted but the Connection status is disconnected and that would explain why you cannot connect to the RMS. I would suggest to double-check if both mobile antennas are attached and I recommend setting manual APN in Network > Interfaces > Mob1s1a1 (edit) page.

Regards.
Best answer
by anonymous
Hello.

I have checked the information you provided.

In Korea, it is said that 'IMEI information' must be registered with the telecommunication company (skt).

All issues are resolved and it works normally.

thank you