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rut955 rut240 rut950 rutx11 rms vpn to openvpn wifi not sms trb140 firmware connection - ipsec on rutx12 rutx09 modbus
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TRB245 disconnect from RMS even when 4G connection is stable

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by anonymous
The trb245 loses connection to RMS and after a while the TRB245 reconnects. Sometimes this takes 5 minutes and sometimes more than half an hour. What could that be? the 4G connection is between -61dBm and -69 dBm. Is the data connection/4g connection not good? How can I analyze that?

Looking forward to your reply,

1 Answer

0 votes
by anonymous

Hello,

Does the disconnection occur constantly, or did it just start recently?

Could you provide a serial number of the device?

I would also like you to send me a troubleshoot file. Please, make sure the issue has occurred recently, then access router's WebUI, go to System -> Administration > Troubleshoot section and download troubleshoot file from there.

Best regards,

Žygimantas