Question

Hi there, i have a RUT955 (with German Sim Card Aldi Talk, that works perfectly on my iphone). Inserted to RUT955 I can not get any connection to the network at all. Network does not show on my mobile, laptop or any other device i tried. Reset did not help. Tried to connect manually by typing in Network Name and password. Also nothing. Can u help me here? Thanks, Martin

Comments

Even with a LAN cable i can not get a network....

Answer 1

Hello,

Thank you for contacting us.

I would like you to attach a troubleshoot file to your question. Please, replicate the issue, then access router's WebUI, go to System -> Administration > Troubleshoot section and download troubleshoot file from there.

Best regards,

Žygimantas

Comments

Dear Zygimantas, would love to do that but if if I can not access my router at all i also also can not acess the WEBUi ?! or is there any way. would be happy to hear from you. Thanks

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Do the LEDs on router's ports flash, when you insert the ethernet cable?

If something blinks, you can try the following recovery procedure, described in this link: https://wiki.teltonika-networks.com/view/RUT9xx_Firmware_via_The_Bootloader_Menu.

If that does not help, you may need to return the device to the reseller.

Best regards