WIKIABOUT

FOR TIPS, gUIDES & TUTORIALS

subscribe to our Youtube

GO TO YOUTUBE

14455 questions

17168 answers

28195 comments

0 members

Most popular tags

rut955 rut240 rut950 rutx11 rms vpn to openvpn wifi not sms trb140 firmware connection - ipsec on rutx12 rutx09 modbus
We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.

We can take troubleshooting via RMS?

0 votes
146 views 0 comments
by anonymous
Hello,

I want to take troubleshooting remotely. My question is i can take troubleshoting via RMS or just via RutOS?

Regards,

Paulo André Silva

1 Answer

0 votes
by anonymous

Hello,

You can export your device's troubleshoot file through RMS. You should go to option Management > Devices and select the device from the list, then go to Actions > Export Troubleshoot. You can also see the steps on the following wikipage:

RMS - Export menu - Teltonika Networks Wiki (teltonika-networks.com)

After exporting it, the troubleshoot file will also be accesible to download from the option Management > Files on RMS.

Regards.