Question

Hi,

I use a Rut955 with SW Rut9_R_00.07.02.4.

Although I made a reset to factory configuration the APN defaults to airtelwap.es, which was the APN of my initial sim card.

In order to switch to a swedish sim card from tele.se, I performed the following settings:

protocol: mobile, mode: NAT,pdp type: IPv4/IPv6, SIM: sim1 (only 1 sim in sim1 slot),APN:internet, protocol: none.

This setting does not work. My questions are : why does the router default to a spanish APN setting, although a swedish sim is inserted ? What is wrong with my settings ?

Thank you !

Answer 1

Hello,

Could you set the APN to internet in order to replicate the issue, then generate a troubleshoot file to check the logs and configuration details. To generate the file, access router's WebUI, go to System -> Administration > Troubleshoot section and download troubleshoot file from there.

Best regards,