Question

Hello,

I'm unable to upgrade my firmware anymore to the most recent firmware on my RUT950. The only firmware that works is RUT9XX_R_00.06.09.2. I have to upload this version via SSH. With the most recent firmware I'm unable to enter the webui. It keeps 'loading' forever after entering the credentials.

Furthermore, my mac and serial are not ok. Maybe my first issue is related?

Answer 1

Hello,

Could you generate a troubleshoot file and attach it by editing your question?

To generate the file, access router's WebUI, navigate to System -> Administration -> Troubleshoot and download the file.

Also, could you send a serial number of your device to me in a private message?

Best regards,