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by anonymous
Hi my rut240 loses internet and disconnects devices, why does this happens? Has the latest firmware.

1 Answer

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by anonymous

Hello,

Thank you for contacting Teltonika Crowd support community.

I would like you to check if the antenna connectors are screwed properly.

Depending on the environment and surrounding objects, try changing the placement of the router.

Check your configuration by following this video.

Also, login to the WebUI and navigate to Network -> Wireless. Edit the global wireless device settings and in a General setup tab try setting channel width to 40MHz. More details here. You can try different channels if you are in an area with more wireless devices around.

Kind regards,

Shadrack

by anonymous
Hi,

Done all of that, but nothing… still connects and disconnects devices like in the example… I think shouldn’t be normal right?
by anonymous

Hello,

Kindly confirm you are using the latest firmware.

To upgrade to the latest firmware, kindly check the following links

https://wiki.teltonika-networks.com/view/RUT240_Firmware

https://www.youtube.com/watch?v=ZWhp_njlXdY

regards,

Shadrack.