Question

Hello,

I cannot reach the WEBUI of my router since a few days. It worked fine since last February. But now it stopped. I tried with three computers and one Android tablet, four different browsers and emptied all caches. Therefore I believe the problem is in your RMS Service.

The Error Message is (in Chrome) :  ERR_TOO_MANY_REDIRECTS

My Device is a RUT955, SN 1114917691, FW RUT9_R_00.07.01.2

What can I do? I look forward to your kind assistance.

Best Regards,

Fritz-Jochen Weber

Germany

Answer 1

Hello,

Thank you for reaching out!
This issue is most likely caused by the "Redirect to HTTPS option". In order to disable it, navigate to System → Administration → Access Control and disable the Redirect to HTTPS option.

If it does not solve the issue, please attach a troubleshoot file to your original query. It can be generated by navigating to System → Administration → Troubleshoot. It will only be visible to Teltonika moderators.

Best regards,
DaumantasG