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We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
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by anonymous

I am trying to enable Dynamic DNS on an RUT240, using the 4G public IP address.

I have read both the Teltonika Dynamic DNS KB article and the Namecheap Dynamic DNS KB article but cant get the DNS record to update.

Screensots of my modem and Namecheap configuration attached.

Any ideas?

Clive

1 Answer

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by anonymous

Hello,

I would like you to attach a troubleshoot file to your question. Please, replicate the issue, then access router's WebUI, go to System -> Administration -> Troubleshoot section and download troubleshoot file from there. The logs in the file might provide more details in to the causes of the issue.

Attached files are private and visible only to Teltonika Moderators.

I would also suggest to consider updating to the latest firmware version, preferably, with Keep settings option disabled. Be aware that this will delete your current configuration.

Best regards,