Question

I'm having very poor performance over the last 24 hours with my Vodafone 4g Mobile Data connection on my RUT955 router.

Looking at the Mobile Signal Real Time Data display (attached), it seems that all the tracked values drop to zero, every few seconds. Does this indicate a problem with my router configuration, or with the provider's service (Vodafone, usually strong and reliable, from a tower a couple of miles away) I'm using a Poynting omnidirectional antenna, and as said, the signal is fine except during these interruptions.

If someone could tell me the top things I should be looking for, I'd be very grateful! Can provide any other information on request.

Answer 1

Hello,

Have you made any changes in router's configuration or updated device's firmware, before the connectivity issues began?

Could you attach a troubleshoot file to your question by editing it? Please, replicate the issue, then access router's WebUI, go to System -> Administration -> Troubleshoot section and download troubleshoot file from there. The logs in the file might provide more insight into the issue.

Attached files are private and visible only to Teltonika Moderators.

Best regards,