Question

Hi, I find the following errors when opening a connection using OpenVPN, the device that I have under RUT240 is not reachable.

I have upgraded the firmware to the latest version today to try to fix this, but that's not the solution, the errors are still there.

Thu Feb  2 08:38:20 2023 [teltonika-vpn-XeFLrtcUMfC9cwZk] Peer Connection Initiated with [AF_INET]34.230.227.9:39508

Thu Feb  2 08:38:21 2023 TUN: adding address failed using service: Element not found.   [status=1168 if_index=26]

Thu Feb  2 08:38:21 2023 TUN: setting IPv4 mtu using service failed: Element not found.   [status=1168 if_index=26]

Thu Feb  2 08:38:21 2023 Warning: route gateway is not reachable on any active network adapters: 192.168.255.9

Thu Feb  2 08:38:21 2023 Warning: route gateway is not reachable on any active network adapters: 192.168.255.9

Thu Feb  2 08:38:21 2023 Initialization Sequence Completed

Thu Feb  2 08:38:21 2023 ERROR: Some routes were not successfully added. The connection may not function correctly

Answer 1

Hello,

  

Thank you for reaching out!

It would be great if you could share you OpenVPN configurations on the client and the server side.

For the RUT240 client, a troubleshoot file can be generated which will contain all the needed configuration and some logs for troubleshooting. This file can be generated by navigating to System → Administration → Troubleshoot and attached to the original post along with server config file. These files will only be visible to Teltonika moderators.

Is the issue only with the RUT240? Or did you get this setup working as a client on other devices?

Also, make sure the push options on the server side contains all of the necessary information like subnet and the netmask.

  

Best regards,
DaumantasG