Question

Hello,

I have a RUT241 FW RUT2M_R_00.07.02.7

on LAN port it has 192.168.1.1. If I connect it to my PC (192.168.1.5) i can obviously access the WebUI or ping it.

But if I connect it via WAN port (and start a DHCP server on my PC, that gives him 192.168.1.51) i cannot ping nor access WebUI.

Also via mobile it cannot be pinged or access WebUI (i have access to mobile provider VPN so i could reach directly the mobile IP).

Why I can't WebUI or ping it through WAN? All settings seems to be good:

Answer 1

Hello,

I would like you to attach a troubleshoot file to your question. Please, replicate the issue, then access router's WebUI, go to System -> Administration -> Troubleshoot section and download troubleshoot file from there. The logs in the file might provide more insight into the issue.

Best regards,

Comments

Here is the file: troubleshoot

at 15:40 I attached the router to my PC, and the PC's DHCP server gave to router the IP 192.168.1.51

at 15:41 I pinged from PC the IP 192.168.1.51 (no answer)

at 15:42 I detached WAN port and attached PC to LAN port, accessed the WebUI and downloaded the troubleshoot file

---

Update on the case:

i saw that OpenVPN internal settings were set as "TCP" instead ad "UDP". Thus, OpenVPN cannot connect.

This should not be a problem, since I was trying to ping/access WebUI from WAN and from Mobile, failing both, not from OpenVPN.

However, after setting correctly "TCP", beside correct connection of OpenVPN, also WAN started responding to PING and http access!

By now only access from mobile doesn't work (note again: mobile hasn't public IP but mobile provider gave me access to their VPN. i'm contacting them to see if all is ok)